Vodafone using Google’s cloud and AI to retain customers
Vodafone is teaming up with Google to develop a cloud-based data platform to help telcos find new opportunities and improve relationships with customers.
The idea is to help Vodafone create and deploy new digital services simultaneously in multiple countries for both consumers and enterprise customers, as well as to gain new insights from customer data to improve relationships and boost customer retention.
Source: Vodafone using Google’s cloud and AI to retain customers – BBC News
