Remote-working job surveillance is on the rise
Remote-monitoring and surveillance tools could devastate employee relations unless efforts are made to put more power into the hands of workers, the author of a report by the European Commission’s Joint Research Council (JRC) warns.
The JRC report, based on findings from some 400 articles, found that workplace surveillance has grown more pervasive through the ‘datafication’ of work, particularly with the expansion of algorithmic platforms used widely in the gig economy by companies like Uber, Deliveroo and Amazon.
These tools threaten the mental wellbeing of workers upon whom the COVID-19 pandemic has already taken a significant psychological toll. “One of the difficulties with remote working is that a lot of people were dropped into remote working very quickly,” the University of St Andrews professor says.
Source: Remote-working job surveillance is on the rise. For some, the impact could be devastating | ZDNet