Users must receive specific and helpful information in case of a data breach

No generic information may be provided to users in case of a data breach, whilst specific guidance must be made available on how to prevent unlawful use of one’s personal data – in particular identity thefts.

This is the decision issued by the Italian Supervisory Authority (Garante per la protezione dei dati personali) against one of Italy’s leading email service providers following the proceeding initiated after the company had notified the Garante of a data breach.

Source: Italian SA: Users must receive specific, helpful information in case of a data breach