The ethical and legal ramifications of using ‘pseudo-AI’
Pseudo-AI, or human workers performing work eventually intended for an “artificial intelligence” or supplementing an AI still under development, is a common prototyping practice, necessitated by the inherit difficulty and large datasets necessary to create an AI. The revelation that human beings are regularly performing work customers are lead to believe is automated can have major trust and public-image ramifications, even if the primary service-providing company is unaware. Additionally, there are numerous legal ramifications.
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