Multiple Retailers Sued Under CCPA for Sharing Data Used to Identify Fraudulent Returns
Earlier this year, The Retail Equation, a loss prevention service provider, and Sephora were hit with a class action lawsuit in which the plaintiff claimed Sephora improperly shared consumer data with The Retail Equation without consumers’ knowledge or consent.
The plaintiff claimed The Retail Equation did so to generate risk scores that allegedly were “used as a pretext to advise Sephora that attempted product returns and exchanges are fraudulent and abusive.”
Source: Multiple Retailers Sued Under CCPA for Sharing Data Used to Identify Fraudulent Returns