GDPR Complaints Mount Against OpenAI’s ChatGPT
OpenAI is facing multiple GDPR complaints in the EU regarding its AI chatbot ChatGPT. The complaints, filed by privacy rights organizations, highlight issues with the chatbot’s generation of inaccurate information about individuals. These complaints could lead to significant fines for OpenAI, as well as potential changes in how generative AI tools operate within the EU. The company’s privacy policy allows users to request corrections to inaccuracies but acknowledges limitations due to the complexity of AI models.
The complaints, filed by organizations like noyb, focus on OpenAI’s alleged failure to comply with GDPR rights related to data correction and deletion. Transparency concerns have also been raised, as OpenAI struggles to disclose the sources and processing of data generated by ChatGPT. The complaints emphasize the importance of AI systems producing accurate and transparent results when handling personal data in accordance with EU law. Failure to do so could result in severe consequences for companies like OpenAI.
OpenAI’s GDPR compliance issues extend beyond individual complaints, with investigations ongoing in multiple EU Member States. Authorities in Austria, Poland, and Italy are scrutinizing ChatGPT’s data processing practices and transparency. The company faces the risk of further GDPR enforcements and fines across different Member States, indicating the challenges AI companies face in aligning with stringent data protection regulations within the EU. OpenAI’s establishment of a regional office in Dublin reflects efforts to mitigate regulatory risks and streamline oversight under the GDPR.
The GDPR complaints against OpenAI’s ChatGPT underscore the complexities of ensuring AI systems comply with EU data protection laws. As privacy rights organizations push for transparency and accuracy in AI-generated data, OpenAI faces the threat of significant fines and regulatory actions across the EU, highlighting the evolving landscape of data protection in the age of artificial intelligence.
Source: ChatGPT’s ‘hallucination’ problem hit with another privacy complaint in EU | TechCrunch
