EDPB Releases Guidelines on Virtual Voice Assistants
On March 12, 2021, the European Data Protection Board (EDPB) published its Guidelines 01/2021 on Virtual Voice Assistants (VVA) for consultation.
The Guidelines provide those offering VVA services with recommendations on how to navigate the key compliance challenges, such as by providing voice-based interfaces for providing notice of data processing to users during installation.
Service providers also should avoid bundling their VVA service with other services, such as email or video streaming, so as not to infringe the GDPR’s transparency principle with complex and lengthy privacy policies.
Source: EDPB Releases Guidelines on Virtual Voice Assistants
