Data protection laws are failing to protect gig economy workers from ‘unfair and opaque’ algorithms
Employment and data protection laws are failing to protect gig economy workers from “unfair and opaque” algorithms, a new report warned today.
Campaign group Worker Info Exchange slammed the bosses of app-based firms such as Uber and Deliveroo for being “deeply hostile and resistant” to digital worker rights, with staff often hitting dead ends when they seek redress under data protection legislation.
The group’s Managed by Bots report highlights how a rapidly expanding global gig economy has led to employees being “profiled and managed” by unaccountable and complex data systems, which determine how work is allocated, what it is worth and even whether workers should be dismissed.