WhatsApp targeted in EU consumer complaints over privacy changes
WhatsApp on Monday faced a barrage of complaints by the European Consumer Organisation and others over a privacy policy update, which has prompted a global outcry and led some users to switch to rival apps Telegram and Signal.
WhatsApp in January introduced a privacy policy which allows it to share some data with Facebook and other group firms. It said the changes permit users to message with businesses and would not affect personal conversations.
The European Consumer Organisation (BEUC) and eight of its members criticised the changes and filed complaints with the European Commission and the European network of consumer authorities, saying WhatsApp was unfairly pressuring users to accept its new policies.
Source: WhatsApp targeted in EU consumer complaints over privacy changes | Reuters