AI systems claiming to ‘read’ emotions pose discrimination risks
Artificial Intelligence (AI) systems that companies claim can “read” facial expressions is based on outdated science and risks being unreliable and discriminatory, one of the world’s leading experts on the psychology of emotion has warned.
The AI system, developed by the company HireVue, scans candidates’ facial expressions, body language and word choice and cross-references them with traits that considered to be correlated with job success.
However, a growing body of evidence has shown that beyond these basic stereotypes there is a huge range in how people express emotion, both across and within cultures.
Source: AI systems claiming to ‘read’ emotions pose discrimination risks | Technology | The Guardian
