Research reveals six common CX failures when handling GDPR information requests
A recent study conducted by Macro 4 reveals problems in the way companies are handling data subject access requests – […]
data subject rights
CJEU to answer questions about Right to be delisted
French court the Conseil d’Etat has requested the European Court of Justice for a preliminary ruling on a series of […]
DSAR test reveals huge data breach potential
A phoney data subject access request (DSAR) made by a woman’s partner to companies in the UK and the US […]
German court decides on the scope of GDPR right of access
The Supervisory Authority of Hesse region stated that the term “copy” in Art 15 GDPR should not be understood literally […]
Right to delete is coming to Australia
Shadow Assistant Treasurer Stephen Jones said his party secured a “breakthrough commitment” from the government that would see the Consumer […]
Italian DPA Issues Judgment Concerning ‘Right to be Forgotten’
On July 22, 2019, the Italian supervisory authority for data protection (Garante) issued a judgment involving the so-called “right to […]
Research aims to automatically answer user questions on online privacy policies
Internet users may soon have a way to have their questions about online privacy policies answered automatically, thanks to a […]
UK decision to deny EU citizens access to data challenged in court
The government has been taken to court over its decision to deny European citizens the right to access data the […]
A few practical tips for managing subject access requests
Subject access requests are the bane of many an in-house privacy professional’s life. It may seem curious that, on the […]
Users must receive specific and helpful information in case of a data breach
No generic information may be provided to users in case of a data breach, whilst specific guidance must be made […]
Swedish DPA digs into Spotify’s responses to SARs
The Swedish data protection authority – Datainspektionen – had initiated a review of Spotify Technology S.A.’s responses to data subject access requests (SARs). […]
ICO launches the ‘Be Data Aware’ campaign
The UK’s Information Commissioner’s Office (ICO) is launching the ‘Be Data Aware’ campaign to help the general public understand how […]