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Responsible Use of AI Assistants in the Public and Private Sectors

In today’s digital age, technological advances are increasingly challenging our way of thinking, working, and living. With the rise of artificial intelligence as one of the major drivers of transformation, we are now facing new challenges, as well as unprecedented potential to create better and more effective solutions across different sectors.

Danish public authorities and private-sector suppliershave come together to develop this white paper, which provides a tangible approach to the use of AI Assistants within existing legislation, such as the GDPR and the EU AI Act. It touches on key challenges, such as the risk of disinformation in the form of hallucinations and bias, which require strict quality assurance and robust risk management.

The white paper marks a significant milestone in the use of AI in Denmark and highlights how cooperation between the country’s leading digital stakeholders can lead the development of scalable, reliable and legal use of AI. It is a tool that can help organisations ask the right questions, make informed choices and build on shared experiences.

This white paper is designed to be used in both public and private sectors. It is aimed at both senior management, who ensure strategic anchoring and resource allocation, and project teams, responsible for implementation of AI assistants – whether project managers, business representatives, the AI development team, IT architects or legal advisers.

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