Organisations are increasingly looking to record staff telephone calls, whether in response to specific regulatory requirements or for their own particular business needs. This eBook explores the implications of the GDPR for this type of call recording.
Recommendations 2/2025 on the legal basis for requiring the creation of user accounts on e-commerce websites
The EDPB clarifies that mandatory user accounts are only lawful under the GDPR when they are strictly necessary and respect […]